Terms of service

Privacy Policy

Last Updated: 3 june 2026

Welcome to [Apna cart] ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through payment providers)
Order history
Any information you provide through customer support inquiries

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referral source
Website usage and analytics data

2. How We Use Your Information

We may use your information for the following purposes:

Processing and fulfilling orders
Managing payments and transactions
Providing customer support
Sending order confirmations and shipping updates
Improving our website, products, and services
Personalizing your shopping experience
Preventing fraud and unauthorized transactions
Complying with legal obligations
Sending promotional emails and marketing communications (where permitted by law)

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies may be used to:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic and performance
Improve website functionality
Deliver relevant advertising

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.

4. Third-Party Services

We may use trusted third-party service providers to operate our business and provide services, including:

Payment gateways
Shipping and logistics providers
Website hosting services
Analytics providers
Marketing and advertising platforms
Customer support tools

These third parties may have access to personal information only as necessary to perform services on our behalf and are expected to protect your information.

Please note that third-party websites and services have their own privacy policies, and we are not responsible for their privacy practices.

5. Payment Information

We do not store complete credit card, debit card, or banking information on our servers.

Payments are processed securely through authorized payment providers that comply with applicable security standards. We recommend reviewing the privacy policies of the payment providers used on our website.

6. Data Security

We implement reasonable technical, administrative, and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements and policies

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

8. Customer Rights

Subject to applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Object to certain uses of your information
Request information about how your data is processed

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.

10. Compliance with Indian Laws

We are committed to complying with applicable Indian data protection and privacy laws, including relevant provisions under the Digital Personal Data Protection Act, 2023 (where applicable), and other applicable regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.